PRIVACY AND COOKIES POLICIES

THE POLICIES OUR TRAVELERS SHOULD KNOW WHILE USING OUR WEBSITE.

Indigo Tours

At Indigo Tours, your privacy matters to us. We believe that trust is built through transparency, respect, and care — the same values that guide the way we welcome you to Sintra.

This Privacy & Cookies Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

1. Who We Are

INDIGO TOURS is a local company based in Sintra, founded by people who have lived and worked in the region for over 20 years. Our website provides information about our tours and allows visitors to contact us through inquiry forms.

2. What Data We Collect

We only collect personal data that is strictly necessary to communicate with you. Through our contact forms, we may collect:

  • Your name
  • Your email address
  • Your phone number (if provided)
  • Any message or information you choose to share with us

We do not collect sensitive personal data.

3. How We Use Your Data

Your data is used only to:

  • Respond to your inquiries
  • Your email address
  • Provide information about our tours and services
  • Communicate with you regarding your requests

We do not use your data for automated decision-making or profiling.

4. How Your Data Is Stored and Protected

We take appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

Your data is kept only for as long as necessary to fulfill the purpose for which it was collected.

5. Sharing of Data

We do not sell, rent, or trade your personal data.

Your information is not shared with third parties, except when required by law or strictly necessary to operate the website securely.

6. Your Rights

In accordance with applicable data protection laws (including the GDPR), you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw your consent at any time

To exercise these rights, you may contact us using the details provided on our website.

Cookies Policy

7. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site function properly and improve your browsing experience.

8. Cookies Used on This Website

Indigo Tours uses:

  • Essential cookies required for the website to function correctly
  • Functional cookies related to forms and basic site behavior

We do not use cookies for advertising or intrusive tracking.

9. Managing Cookies

You may control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.

10. Changes to This Policy

This Privacy & Cookies Policy may be updated occasionally to reflect legal or technical changes. Any updates will be published on this page.

11. Contact Us

If you have any questions about this policy or how your data is handled, we invite you to contact us through our website. We will respond with the same care and attention with which we guide our travelers.